Send files in 8bit JPG or TIFF/TIF format. If saving as a tif, make sure it is flattened and do not use Photoshop “LZW” compression when saving (“None” should be selected in the tiff options box)
We recommend working in sRGB color space (in all areas – camera capture, monitor, and software).
When shooting, do not use Auto White Balance, as it will result in inconsistent skin tones. In situations, where lighting is consistent (studio settings) choose a white balance to match your conditions, either by selecting a pre-set camera setting or setting proper Kelvin color temperature.
Select image mode 8bit/RGB (not CMYK). Be sure all B&W images are fully desaturated, then saved in RGB mode, not grayscale.
When naming your files –
Please use numbers only, or a combination of numbers and letters, no special characters.
Do not use spaces, use underscores instead.
Do not exceed 15 characters.